Why we’re different
The customer service model for Forest Hill Drug Mart has two distinct, but related pathways. The first model recognizes the client receiving pharmaceutical care as a customer deserving of high quality service. The second model acknowledges that the staff and managers at the care facilities are also customers of Forest Hill Drug Mart and must similarly receive high quality customer service.
Performance Standards
As with most organizations, the purpose of performance standards is to communicate expectations. At Forest Hlil Drug Mart, we believe that good performance involves more than simply being technically proficient. Thus, you will notice that our philosophy around performance standards also includes behaviours and characteristics of being a good corporate citizen.
Welcome to our new website!
We've developed our site to be simple and contain the key information you'll need. We hope you find what you want, but if you have any questions at all about our services or capabilities, please don't hesitate to give us a call and one of our knowledgeable staff would be happy to assist.
Why we’re different
The customer service model for Forest Hill Drug Mart has two distinct, but related pathways. The first model recognizes the client receiving pharmaceutical care as a customer deserving of high quality service. The second model acknowledges that the staff and managers at the care facilities are also customers of Forest Hill Drug Mart and must similarly receive high quality customer service.Performance Standards
As with most organizations, the purpose of performance standards is to communicate expectations. At Forest Hlil Drug Mart, we believe that good performance involves more than simply being technically proficient. Thus, you will notice that our philosophy around performance standards also includes behaviours and characteristics of being a good corporate citizen.Welcome to our new website!
We've developed our site to be simple and contain the key information you'll need. We hope you find what you want, but if you have any questions at all about our services or capabilities, please don't hesitate to give us a call and one of our knowledgeable staff would be happy to assist.